Privacy Policy

Effective Date: 06/01/2026
Company: Axis Logistics Holdings LLC DBA ShipAxis
Website: www.goshipaxis.com
Email: admin@goshipaxis.com
Address: 2650 Jamacha Rd, Suite 147, El Cajon, CA 92019

Privacy Policy

Axis Logistics Holdings LLC, doing business as ShipAxis, respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, request information, or use our shipping, logistics, consulting, account setup, or related services.

By using this website or submitting information to ShipAxis, you agree to this Privacy Policy and Legal Notice.

Information We Collect

ShipAxis may collect information that you voluntarily provide to us, including your name, company name, phone number, email address, business address, billing information, shipping information, customer account details, carrier information, shipment details, and other information needed to provide our services.

We may also collect website-related information, such as IP address, browser type, device information, pages visited, and general website usage data.

If you request carrier account setup, platform connection, software integration, ShipStation support, API connection, or similar services, we may collect technical information necessary to assist with that process.

How We Use Information

ShipAxis may use collected information to provide shipping, logistics, consulting, carrier account support, pricing, billing, customer service, account review, platform setup, and related business services.

We may also use information to communicate with you, respond to requests, prepare proposals, manage accounts, process invoices, improve our website and services, prevent fraud, protect our business, and comply with legal, carrier, tax, accounting, and regulatory requirements.

Sharing of Information

ShipAxis may share information when necessary with shipping carriers, logistics providers, technology platforms, payment processors, consultants, accountants, attorneys, business partners, and service providers who help us operate our business and provide services.

We may also share information when required by law, court order, regulation, carrier compliance request, or to protect the rights, safety, property, or business interests of ShipAxis, our customers, carriers, and partners.

ShipAxis does not sell personal information as a primary business practice.

Shipping, Carrier, and Compliance Notice

ShipAxis works with third-party carriers and logistics providers. Customers are responsible for complying with all applicable laws, carrier rules, service guides, tariffs, prohibited item restrictions, shipment eligibility requirements, account terms, alcohol shipping rules, hazardous material rules, adult signature requirements, and destination restrictions.

ShipAxis may refuse, suspend, or terminate service if a customer ships or attempts to ship prohibited, restricted, unlawful, misdeclared, or non-compliant items.

Approval of any carrier account, shipping program, discount, rate, rebate, service level, or shipment category is subject to carrier approval and continued carrier compliance.

Confidential Business Information

Any non-public business information, pricing, carrier access, account details, customer information, technology details, API information, proposals, presentations, financial models, or strategic business materials shared with ShipAxis may be treated as confidential business information.

ShipAxis expects customers, vendors, partners, and third parties to protect confidential information and use it only for the intended business purpose.

Data Security

ShipAxis uses reasonable administrative, technical, and physical safeguards to help protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, email system, software platform, API connection, or electronic transmission is completely secure. Customers should avoid sending sensitive information unless necessary and should use secure methods when providing account credentials, payment information, API keys, or confidential documents.

Cookies and Website Analytics

ShipAxis may use cookies, analytics tools, and similar technologies to improve website performance, understand website traffic, remember preferences, and improve the user experience.

You may adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

Data Retention

ShipAxis may retain information as long as reasonably necessary to provide services, manage accounts, maintain business records, comply with legal and accounting obligations, resolve disputes, support audits, enforce agreements, and protect legitimate business interests.

California Privacy Notice

California residents may have certain privacy rights under applicable California privacy laws. These rights may include the right to request information about personal information collected, request deletion, request correction, and opt out of certain uses where applicable.

To submit a privacy request, please contact us at:

Email: admin@goshipaxis.com
Subject Line: California Privacy Request

We may need to verify your identity before processing certain requests.

Third-Party Websites and Services

This website or our communications may contain links to third-party websites, carriers, payment processors, technology platforms, or service providers.

ShipAxis is not responsible for the privacy practices, terms, security, content, or actions of third-party websites, platforms, carriers, or service providers. Users should review the privacy policies and terms of any third-party services they use.

No Legal, Tax, Insurance, Customs, or Regulatory Advice

Information provided by ShipAxis on this website, by email, in presentations, or during business discussions is for general business, logistics, and informational purposes only.

ShipAxis does not provide legal, tax, insurance, customs, regulatory, or compliance advice. Customers should consult their own legal, tax, insurance, customs, and compliance professionals before relying on any shipping program, account setup, restricted item process, alcohol shipping program, carrier arrangement, pricing structure, or business decision.

Limitation of Liability

To the fullest extent permitted by law, ShipAxis shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to lost profits, lost revenue, lost business opportunity, shipment delays, account suspension, denied claims, carrier penalties, platform errors, incorrect customer-provided information, or loss of data.

ShipAxis is not responsible for carrier delays, weather delays, customs delays, service interruptions, incorrect shipment details, prohibited shipments, misdeclared packages, customer compliance failures, third-party platform errors, payment issues, or actions taken by carriers, regulators, or service providers.

Intellectual Property

All ShipAxis names, logos, trademarks, trade names, service marks, designs, website content, graphics, written materials, presentations, concepts, business materials, and related intellectual property are owned by or licensed to Axis Logistics Holdings LLC unless otherwise stated.

No person or company may copy, reproduce, distribute, modify, display, or use ShipAxis materials without prior written permission from Axis Logistics Holdings LLC.

Children’s Privacy

ShipAxis services are intended for businesses and adults. Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Updates to This Policy

ShipAxis may update this Privacy Policy and Legal Notice from time to time. Any updates will be posted on this website with a revised effective date. Continued use of the website or our services after updates are posted means you accept the revised policy.

Contact Us

For questions about this Privacy Policy, Legal Notice, privacy requests, or website terms, please contact:

Axis Logistics Holdings LLC DBA ShipAxis
2650 Jamacha Rd, Suite 147
El Cajon, CA 92019
Email: admin@goshipaxis.com
Website: www.goshipaxis.com