Legal
Privacy Policy
This policy explains what ShipAxis collects when you request rates, ship parcels, track shipments, or contact support.
Last updated: January 2026
Information we collect
Contact details you submit (name, company, email, phone, message), shipment details (addresses, package dimensions, service selections, tracking numbers), and standard technical data such as IP address, device type, and pages visited.
How we use information
To quote and process shipments, print labels, coordinate pickups and drop-off, provide tracking and support, prevent fraud and abuse, meet legal and carrier obligations, and improve our services.
Sharing
We share only what is necessary with carriers and logistics partners to move your shipment, with service providers that host our systems or protect our forms from spam, and with authorities where required by law. We do not sell personal information.
Retention
Shipment and billing records are retained as long as needed for service delivery, claims, accounting, and legal requirements. Support messages are retained for a reasonable period to handle follow-up.
Your choices
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing messages at any time. California residents may exercise applicable rights under state privacy law.
Security
We use access controls, encryption in transit, and vendor review to protect information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
Contact
Questions about this policy can be sent to admin@goshipaxis.com or 2650 Jamacha Rd, Suite 147, El Cajon, CA 92019.
This page is provided for general information and is not legal advice. Have counsel review it before publishing.